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MS"can't offer retroactive refund" to Xbox One buyers upset by price cu


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#1 Zinix

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Posted 26 February 2014 - 10:59 AM

 

http://www.videogame..._price_cut.html

Microsoft has said that it's "hugely appreciative" of those who picked up an Xbox One at launch, but clarified that it "can't offer a retroactive refund" to those upset about this week's price cut.

Speaking to OXM about the price drop, Xbox UK marketing director Harvey Eagle said that the company is "hugely appreciative of people that have supported us since launch. What I would say is that mainly the consoles that were bought in the run-up to launch did come with a game included, and this offer is timed to celebrate the launch of Titanfall.

"Unfortunately we can't offer a retroactive refund to people, but we thank them very much and we're hugely appreciative of them being on board since the beginning."

Microsoft announced earlier this week that Xbox One would be receiving a permanent price cut this Friday, dropping the price from £429.99 to £399.99. For a limited time, the console will also include a free digital copy of Titanfall or FIFA 14.

 

Good deal for new adapters, early adapters have themselves to blame. 


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#2 Nollog

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Posted 26 February 2014 - 11:11 AM

Nintendo can retroactively offer "refunds" ... weird.

I thought MicroSoft had Accounts...
What are Accounts used for then?

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#3 Scumbag

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Posted 26 February 2014 - 11:34 AM

Microsoft is well known for their customer loyalty....



#4 SailtheSeas

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Posted 26 February 2014 - 11:35 AM

This is why you should always wait before rushing out to purchase a console.



#5 Raiden

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Posted 26 February 2014 - 11:42 AM

This is why you should always wait before rushing out to purchase a console.

lol. Indeed to we don't have to hear every topic flooded in a forum posting whiny nonsense to people who enjoy the console.



#6 SailtheSeas

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Posted 26 February 2014 - 12:10 PM

lol. Indeed to we don't have to hear every topic flooded in a forum posting whiny nonsense to people who enjoy the console.

 

If you post that in English, I'd be most grateful.



#7 DexterousGecko

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Posted 26 February 2014 - 01:58 PM

If you post that in English, I'd be most grateful.

If you could not be needlessly insulting, I'd be most grateful.



#8 Nollog

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Posted 26 February 2014 - 02:35 PM

If you post that in English, I'd be most grateful.

Lay off the racism. I've seen you post similarly racist remarks a lot lately, it is disturbing.

She's saying we get tired of people who come on here claiming they love Nintendo, only to post nothing but gloom and hate.
Usually, they serve up a big helping of love for Sony, and much more rarely, Microsoft.

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#9 PyroKinesis

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Posted 26 February 2014 - 04:13 PM

I'm one of those new adopters. Free copy of Titanfall? Yes sir.



#10 DexterousGecko

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Posted 26 February 2014 - 04:50 PM

I'm one of those new adopters. Free copy of Titanfall? Yes sir.

COD fan are we? ;)



#11 PyroKinesis

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Posted 26 February 2014 - 05:44 PM

COD fan are we? ;)

 

Been playing since COD2, so yes.



#12 KeptMyWiiUAndLeftTheForums

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Posted 26 February 2014 - 06:41 PM

LOL Microsoft "Thanks for the support, but.... yeah."

At least with 3DS price cut we got 20 free games. It wasn't ideal, but it was something nice.


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#13 Socalmuscle

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Posted 26 February 2014 - 11:07 PM

When you buy something, you agreed to do so at that price.

Never will get the whole crybaby antics when a company drops price later on.

#14 KeptMyWiiUAndLeftTheForums

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Posted 26 February 2014 - 11:15 PM

When you buy something, you agreed to do so at that price.

Never will get the whole crybaby antics when a company drops price later on.

Cause there's just that feeling of "Oh man, if I'd waited a little longer I could have gotten it a teeny bit later I could have saved a crapload of money."

Don't act like you've never felt that before. Everyone has felt that before.


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#15 grahamf

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Posted 26 February 2014 - 11:18 PM

Cause there's just that feeling of "Oh man, if I'd waited a little longer I could have gotten it a teeny bit later I could have saved a crapload of money."

Don't act like you've never felt that before. Everyone has felt that before.

EVERYONE.

 

heck, if I'd known about the Pokemon deal I would've held onto my 3DS's activation code for the six months or so.


$̵̵͙͎̹̝̙̼̻̱͖̲̖̜̩̫̩̼̥͓̳̒̀ͨ̌̅ͮ̇̓ͮ̈͌̓̔̐͆ͩ̋͆ͣ́&̾̋͗̏̌̓̍ͥ̉ͧͣͪ̃̓̇̑҉͎̬͞^̸̠̬̙̹̰̬̗̲͈͈̼̯̞̻͎ͭ̐ͦ̋́̆̔̏̽͢$̻̜͕̜̠͔̮͐ͬ̍ͨͩͤͫ͐ͧ̔̆͘͝͞^̄̋̄͗̐ͯͮͨͣ͐͂͑̽ͩ͒̈̚͏̷͏̗͈̣̪͙̳̰͉͉̯̲̘̮̣̘͟ͅ&̐ͪͬ̑̂̀̓͛̈́͌҉҉̶̕͝*̗̩͚͍͇͔̻̬̼̖͖͈͍̝̻̪͙̳̯̌̅̆̌ͥ̊͗͆́̍ͨ̎̊̌͟͡$̶̛̛̙̝̥̳̥̣̥̞̝̱̺͍̭̹̞͔̠̰͇ͪ͋͛̍̊̋͒̓̿ͩͪ̓̓͘^̈ͥͩͭ͆͌ͣ̀̿͌ͫ̈́̍ͨ̇̾̚͏̢̗̼̻̲̱͇͙̝͉͝ͅ$̢̨̪̝̗̰͖̠̜̳̭̀ͥͭͨ̋ͪ̍̈ͮͣ̌^ͦ̏ͬ̋͑̿́ͮ̿ͨ̋̌ͪ̓̋̇͆͟҉̗͍$̛̪̞̤͉̬͙̦̋ͣͬ̒͗̀̍͗̾̽̓̉͌̔͂̇͒̚̕͜^̧͎̖̟̮͚̞̜̮̘͕̹͚̏ͩ͐ͯ͑̍̍̀͒͘*̿ͨ̽̈́͐ͭ̌̈͋̚͟͝҉͕̙*̨̢̭̭̤̺̦̩̫̲͇͕̼̝̯̇ͨ͗̓̃͂ͩ͆͂̅̀̀́̚̚͟%̨͚̙̮̣̭͖͕͙ͣ̽ͮͤ́ͫ̊̊̐̄̌ͣ͌̉̔͊̽̾ͨ^̢̹̭͍̬̖͇̝̝̬̱͈͔̹͉̫̿͛̄̿͊͆ͦ̃ͮͩ͌ͭ̔ͫ̆͞ͅͅ%̵̼̖̻̘ͪͤ̈̃̓̐̑ͩͭ̄̑͊ͫ̆̌̄͡*̴̮̪͕̗̩͇͇ͪ̑̊̈́́̀͞^̼̝̥̦͇̺̘̤̦͕̦̞͑̑ͯ̂ͯ̕͞%ͮͫ̿ͫ̊̈̔̍҉҉̴̸̡*̛̭̖͇͚̝̤̬̰̅̎ͥͯ̓͑̾ͬͨͮ́̕͝^̧̽͋̈ͤͮ̈́́̍ͧ̊҉͇̙̣̯̀́%̴̡̛̘͚͈̗̖̮̫̏̆ͦ̽̔̈̽͒͛̈

 


#16 Socalmuscle

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Posted 27 February 2014 - 01:42 AM

Cause there's just that feeling of "Oh man, if I'd waited a little longer I could have gotten it a teeny bit later I could have saved a crapload of money."
Don't act like you've never felt that before. Everyone has felt that before.


You miss my point. Everyone has felt that at some point.

But crying and acting like they owe you the difference is the most ridiculous thing ever.




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