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Tv remote won't work with my television

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#1 Akeki

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Posted 14 August 2014 - 04:51 AM

Hi. I just bought a new Lenco 32" super slim LED TV, LED-3213. I also own a Wii U but the tv remote won't work. Now, although I can choose Lenco from the manufacturer list, none of the 14 signal types work with my Lenco television. Television's own remote works without any problems, but I would like to power up both my console and television easily with one device. It worked with my last television and I really liked it. Can you confirm if this is a problem of my television or Wii U? Or is there other manufacturers that I should check, if they work with the same signals as Lenco?

Thank you for the response :)

 



#2 Mewbot

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Posted 14 August 2014 - 05:01 AM

It's really a problem with your Wii U, but it's not a fault or anything. Same thing has happened to me when I got my new TV. It could be that the new TV uses a signal other than infra red, in which case the Wii U will never be able to control it, or it could just mean that the TV is newer than the Wii U and Nintendo can patch in more remote options. Hope for the second one!


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#3 Chrop

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Posted 14 August 2014 - 05:05 AM

Similar to what above said, maybe it's just not an available option fo the Wii U, if the TV is brand new then it may be using a new signal that the Wii U doesn't have yet.


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#4 3Dude

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Posted 14 August 2014 - 06:35 AM

ROObot nailed it. Hopefully a future firmware update adds the new signal, Its a convenience I really enjoy.

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#5 Akeki

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Posted 14 August 2014 - 07:57 AM

Ok, thanks a lot for fast responses :) I too really enjoy this feature. Hopefully it will be updated soon :)



#6 grahamf

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Posted 14 August 2014 - 09:52 AM

Also depends on the brand. My Visionquest is a couple years older than my Wii U yet it is still unsupported.


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#7 Segata

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Posted 16 August 2014 - 01:33 PM

Lenco and Visionquest? Never heard of these brands. Suspecting they are the Zenith and Coby types.


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#8 Akeki

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Posted 30 September 2014 - 03:05 AM

I noticed that there was an update today, but it didn't add support for my tv :( Please Nintendo, I would love this feature to work with my television!



#9 Mewbot

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Posted 30 September 2014 - 03:32 AM

I noticed that there was an update today, but it didn't add support for my tv :( Please Nintendo, I would love this feature to work with my television!

Sorry buddy. Perhaps you could contact Nintendo support and ask them to update the remote support.


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