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Mario Kart 8 Freezes


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#1 Mazate

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Posted 20 January 2015 - 04:33 PM

Howdy...

 

I have an issue where Mario Kart 8 won't load.  The splash screen comes up and then it just stays there and won't load the game.  I had this problem so I ended up returning the disk to Nintendo.  They sent me a new one.  (Props to Nintendo for a turn around time of under 1 week.)  Now the new one is doing the same thing and there isn't a single mark to be found on the disk.  All other games work fine but this one freezes, and the console is new so it hasn't had time to need a lens cleaning.

 

Any help is appreciated.

 

 



#2 Mewbot

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Posted 20 January 2015 - 06:37 PM

Try resetting the console, deleting all mk8 save data, whatever. If that doesn't work send the console in to Nintendo after telling them what happened with the new disc.


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#3 NintendoReport

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Posted 20 January 2015 - 08:53 PM

Is your Wii U connected to the internet? Is your Wii U firmware updated to the latest? Is Mario Kart 8 updated?


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