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Help! Wii U Gamepad Won't Connect to the Console

Wii-U Nintendo Games Gamepad Help Problem Sync

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#41 superxiaowo

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Posted 01 April 2014 - 03:35 AM

the same thing is happening to me :( HELP!

have anyone fixed this problem?



#42 NintendoReport

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Posted 01 April 2014 - 03:39 AM

If all the troubleshooting solutions and basic syncing does not work, contact Nintendo directly.


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#43 superxiaowo

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Posted 01 April 2014 - 03:40 AM

i figured out how to fix this problem

 

1.turn off both the gamepad and console

2.unplug console

3.hold the power button on the console for 10 secs.

4.plug the console back in

5.turn the system on using the gamepad, at first it will say the gamepad is not connected then shortly after it will register the device.

 

 ive used these steps twice now and they actually work!

for the step 5, my gamepad still can not control the console, then how can i turn the system on by using the gamepad?

thx a lot!



#44 NintendoReport

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Posted 01 April 2014 - 03:45 AM

If you have trouble after doing this, contact Nintendo.

 


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#45 superxiaowo

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Posted 01 April 2014 - 04:34 PM

If you have trouble after doing this, contact Nintendo.

 

thx for the video, but i think most player who has this problem does the exactly same in the video, but we were stuck after entering the 4 card symbols.



problem solved! i were using the BenQ w1500 projector to play the Wii U as a video output, it was connect by wireless HDMI, after i tried to use normal HDMI cable to connect the Wii U then it works, this trouble may caused by the signal disturb from any wireless receiver, and after paired the gamepad and Wii U, I can keep using the projector in wireless.

hope u guys can fix it too!   : )


Edited by superxiaowo, 01 April 2014 - 04:35 PM.


#46 BLC

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Posted 09 May 2015 - 11:42 PM

I had this issue and found that the connection between the game pad and console was intermittent, the symbol sync worked occasionally.

I managed to make the connection persistent by turning of the standby mode and notifications. Not sure why it worked but hopefully it helps someone else.

#47 dj261101

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Posted 23 July 2015 - 05:11 PM

How do I turn off standby mode please? ?

I had this issue and found that the connection between the game pad and console was intermittent, the symbol sync worked occasionally.

I managed to make the connection persistent by turning of the standby mode and notifications. Not sure why it worked but hopefully it helps someone else.[/quote]

#48 NintendoReport

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Posted 23 July 2015 - 05:39 PM

How do I turn off standby mode please? ?

I had this issue and found that the connection between the game pad and console was intermittent, the symbol sync worked occasionally.

I managed to make the connection persistent by turning of the standby mode and notifications. Not sure why it worked but hopefully it helps someone else.[/quote]

 

visit this link for the steps, http://en-americas-s...andby-functions


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#49 Segata

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Posted 29 July 2015 - 01:24 PM

Topic is over a year old but for future reference. If you have a lot of wireless devices just know it can get crowded and hard for stuff to talk to one another in a noisy room of wireless signals.


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