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My experience (so far) with a defective PS4
#1
Posted 29 November 2013 - 05:00 PM
I called Sony on the phone, and waited 30-45 minutes for them to answer on their waiting line. This happens. So I get sent a box by Sony to put my defective PS4 in through 1-day shipping. I put it in and follow the instructions and it gets sent back to Sony 1-day. Sony says it will take 7-10 business days to repair my console. They do it in 4-5 days and are sending it back to me. I have not received it yet, but I will in a few days (weekend shipping delay), and when I do, I will tell you more.
And all shipping costs were covered by Sony, of course. They offered me an extended warranty, from 1 year on my console to 3, for approximately $60, but I declined.
The PS4 was pretty cool when I played it for awhile, aside from the defect, so I really hope this one works well and I can enjoy this and the Wii U together again.
#2
Posted 29 November 2013 - 05:47 PM
Sounds like PS4 is as badly made as the 360 was. I was looking through Amazon reviews for PS4 earlier and I am not exaggerating when I say 80% of them had BLOD (blue light of death).
Seems like the other way around this gen doesn't it.
#3
Posted 29 November 2013 - 06:33 PM
#4
Posted 29 November 2013 - 08:46 PM
Sounds like PS4 is as badly made as the 360 was. I was looking through Amazon reviews for PS4 earlier and I am not exaggerating when I say 80% of them had BLOD (blue light of death).
Seems like the other way around this gen doesn't it.
Except for the fact that the PS4 only has a 0.4% fail rate instead of a staggering 55% like the 360...
Edited by dante3DS, 29 November 2013 - 08:46 PM.
#5
Posted 29 November 2013 - 10:00 PM
Except for the fact that the PS4 only has a 0.4% fail rate instead of a staggering 55% like the 360...
Or at least that's what they're saying to us...
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#6
Posted 30 November 2013 - 07:08 PM
#7
Posted 01 December 2013 - 07:39 AM
Sounds like PS4 is as badly made as the 360 was. I was looking through Amazon reviews for PS4 earlier and I am not exaggerating when I say 80% of them had BLOD (blue light of death).
Seems like the other way around this gen doesn't it.
This is nonsense. The 360 was a design problem, these PS4 issues are just initial manufacturing problems.
#8
Posted 01 December 2013 - 08:25 AM
This is nonsense. The 360 was a design problem, these PS4 issues are just initial manufacturing problems.
I agree.
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