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The connection with the Wii U console has been lost. Message.


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#1 Vukodlahk

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Posted 09 December 2012 - 12:40 AM

Ive had a Wii U since the mid night launch, and as off 2 days ago I got the "The connection with the Wii U console has been lost." message popping up on the gamepad every 5-10seconds, which as you can imagine makes gaming imposible... I tried everything I could possibly think of to get rid of it... Removing battery pack, Resyncing, Updating, Moving the console (even though it worked perfectly fine for the last week) and last but not least formatting it.  And still the consoles gamepad wouldnt sync.... Annoyed beyond all reason, I returned it and got a brand new one, with high hopes the issue was with the old console and nothing around the house... I setup my new console, and 4seconds didnt even pass before I was greeted with my old friend again..... I have no idea why the wii u is doing this.. as I have had the console in the exact same location in my bedroom, since mid night launch... and its worked perfectly... but as stated above, within the past 2 days its become unplayable...  Ive heard rumors of others having the same issue...

Would anyone know if its fixable, what may be causing it... If it is the console itself... if nintendo intent on fixing it?

Only think I could think of was my wireless modem interfereing with the frequency of the gamepad to console sync.... I turned off my modem and it still happens... Im at an utter loss... and have tried to call nintendo for help.... but apparently noone works on the weekends >.>  Which is mighty handy...

I bought this console as a B-day prezzie for my misses.. and yeh its pretty much made itself redundant.

Anyone have any ideas?


Thankies.

Edited by Vukodlahk, 09 December 2012 - 01:52 AM.


#2 scotty79

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Posted 10 December 2012 - 11:06 AM

Try using some sort of WiFi tool netstumbler from a phone or laptop ) and check if your neighbours have their WiFi on the same channel as yours or nearly.if so change the channel of your routers broad ast (be in settings).also try and ensure your router is not between you and console.Also turn off all other WiFi devices in room maybe Bluetooth also.this should let you see if your problems are WiFi interference related.
I just got a replacement's due to similar issues a d these were the things I tried.

Edited by scotty79, 10 December 2012 - 11:09 AM.

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