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#163652 Help! Wii U Gamepad Won't Connect to the Console

Posted by 2old4wii on 27 January 2013 - 10:17 AM in Wii U Hardware

Some advice in this topic is useless, because posters don;t understand this is NOT sync issue.
I have this fault now and logged support ticket with Nintendo, I will update this thread to post what they told me.
Basically there is message on the game pad:


Could not connect to the Wii U console.

Turn off the wii u gamepad, then turn it on closer to the console.


Sync does not help here, because game pad fails to communicate with console so how do you think it can sync?

It can't, this is the problem.

In other words, your game pad may be not synced with Wii U, but still should be able to communicate, here is the issue it can't communicate, so don't ask people to look at the TV icons and tap them on gamepad screen, waste of time.


Ok, I will let you know how it goes with me once receive response from them, but to me it looks like some software conflict / issue.




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