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Nintendo of America president Reggie Fils-Aime has concluded that the best way to make sure gamers don’t trade in your video games is to make them so good that they simply don’t want to trade them in. Fils-Aime also reiterated that it was vitally important to support used games. Here’s what Reggie had to say on the matter.
“We have been very clear, we understand that used games are a way for some consumers to monetize their games. They will buy a game, play it, bring it back to their retailer to get credit for their next purchase. Certainly, that impacts games that are annualized and candidly also impacts games that are maybe undifferentiated much more than [it] impacts Nintendo content. Why is that? Because the replayability of our content is super strong.”
“The consumer wants to keep playing Mario Kart. The consumer want to keep playing New Super Mario Bros. They want to keep playing Pikmin. So we see that the trade-in frequency on Nintendo content is much less than the industry average – much, much less. So for us, we have been able to step back and say that we are not taking any technological means to impact trade-in and we are confident that if we build great content, then the consumer will not want to trade in our games.”
“I don’t see [Nintendo stopping the sale of game discs] in the future, certainly not the near-term future. For us, retail is a key part of our overall business. Retailers play a huge role in driving awareness. Their stores play a large role in consumers having an experience with their interactives. We couldn’t do a program like what we are doing with Best Buy without the power of retail and letting consumers play four games that haven’t been released yet. The only place you can see these games is either here at E3 or at a 100 best buy locations in the U.S. and in Canada. So we see a very strong role for physical product in the near-term.”
He's right, instead of making a 4 hour long campaign with no bonus content you have to make sure your customer is happy keeping it instead of trading it in. Which is why you see so many delays on Wii U games.