I recently sent my sons WiiU to Nintendo as a couple of games were freezing. Had it back today stating that it was no longer under warranty as it contains parts/components which were not manufactured by Nintendo. Anyone else had an issue like this? I bought it from a reputable retailer and we haven't added anything to it. Nintendo state they don't have any other details other than it's been modified.
Alleged modified WiiU
Started by Backwellandrew, Aug 23 2014 04:02 AM
9 replies to this topic
#2
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Posted 23 August 2014 - 05:06 AM
Perhaps the previous owner opened the system and broke a seal or something along those lines. I haven't heard of any Wii U modifications but I also haven't searched for such myself so I can't say for sure.
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#3
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Posted 23 August 2014 - 06:06 AM
If it was pre-owned then who knows what the previous owner might have done to it?
Edited by R00bot, 23 August 2014 - 06:06 AM.
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#4
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Posted 23 August 2014 - 07:18 AM
Was purchased brand new from Tesco which is why I don't understand how there can be any modification
#5
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Posted 23 August 2014 - 02:42 PM
Try and check if you have the "Homebrew Channel" installed in Wii Mode.
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#6
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Posted 23 August 2014 - 03:18 PM
Was purchased brand new from Tesco which is why I don't understand how there can be any modification
I would talk to Tesco then. You should have a one year guarantee with them and if you explain the situation then I'm sure they will help you out.
#7
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Posted 24 August 2014 - 03:46 AM
I recently sent my sons WiiU to Nintendo as a couple of games were freezing.
Why send a console to Nintendo just because a couple games were freezing? Sounds like a software issue and not a hardware issue. Weird
Edited by Sorceror12, 24 August 2014 - 03:47 AM.
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#8
Backwellandrew
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Posted 24 August 2014 - 05:51 AM
They got me to do some checks over the phone and the games never caused a problem before. They seem to think its a hardware issue.
#9
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Posted 24 August 2014 - 02:57 PM
I recently sent my sons WiiU to Nintendo as a couple of games were freezing. Had it back today stating that it was no longer under warranty as it contains parts/components which were not manufactured by Nintendo. Anyone else had an issue like this? I bought it from a reputable retailer and we haven't added anything to it. Nintendo state they don't have any other details other than it's been modified.
They got me to do some checks over the phone and the games never caused a problem before. They seem to think its a hardware issue.
So which is it... you sent the Wii U to Nintendo or you didn't..? Double talking here.
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#10
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Posted 26 August 2014 - 12:14 PM
Sounds like he called them first, they said send it to us, and then sent it back to him saying "No Go".
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