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The UK's largest game retailer is informing customers that its shipment of Splatoon's special edition was stolen, and it won't be able to fulfill pre-orders.
According to an email GAME UK sent customers today, the shipment was arriving by truck, and... well, we're not quite sure what happened. But the retailer's entire lot of the special edition, which includes Splatoon and the Squid Inkling amiibo, disappeared somewhere between Nintendo's European distribution center and the GAME UK warehouse.
While GAME UK won't be getting a new round of the special edition, they are offering customers a discounted copy of the standard edition, and will toss in either an Inkling Boy or Inkling Girl.
Here's the email GAME UK sent to its customers today:
We regret to inform you that the lorry transporting the Splatoon stock from Nintendo's European warehouse to GAME UK has been stolen. Included in this delivery was our allocation of the Splatoon + Squid Inkling amiibo. As a result, we are unable to honour your original pre-order due for delivery on the 29th May 2015.
Due to these extraordinary circumstances, we will unfortunately not be getting replacements for these missing items. We have no option but to substitute the Splatoon + Squid Inkling in your order with the standard version of the game. You will still receive your Inkling Girl and Inkling Boy amiibo. We will be discounting this edition by £10 from £52.99 to £42.99 to apologise for this inconvenience. We will also be sending your order by First Class post on Friday 29th May, as we want to make sure that you are happy with this substitution.
Affected customers who want to accept the discounted offer don't have to do a thing -- they'll get their copy of the game and the substitute amiibo, all at a discount. However, those who wish to cancel their order entirely are asked to call GAME UK at 0208 827 0099, or email customer.services@game.co.uk by midday Friday.
