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Do I have defective hardware?


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#1 scotty79

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Posted 09 December 2012 - 12:02 PM

OK so after a lot of scanning the internet I see some of the problems I have are common but some definitely are not.
1.The freezing of the Wii u (I know this isn't  rare)
2.The Wii u gamepad losing connection with console from maybe 6ft away with a clear line of sight (fairly tech savvy so haven't done anything to adversely affect the connection)
3.The Wii u console often refuses to turn off from the game,iPad power button (even if turned on from gamepad)
4.Really loud disc reading (I have two friends locally with Wii u,and the console is properly seated/positioned flat)
5.I have had sound dropout on the gamepad after disconnected my headphones while playing)

So those are my issues, the  problem solver in me thinks that all my problems could be caused by some sort of IR/WiFi connectivity issue ,could the receiver/sender in either the gamepad be faulty?Now the Wii u works well at times, but surely all these symptoms cannot all be bugs?Between the faults listed I must be up near 40 instances since the 30th November for me that says defective hardware when all are taken into account?

Let me know what you think taking into account that I am probably proficient enough with tech to not make obvious mistakes.
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#2 angelo07stang

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Posted 09 December 2012 - 12:09 PM

call nintendo send it back dont know what to tell you
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#3 scotty79

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Posted 09 December 2012 - 12:19 PM

Thanks for the reply,to be honest I am going to return it to the retailer.I just wanted to run it back past fellow Wii u owners
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#4 alan123

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Posted 09 December 2012 - 01:00 PM

you seem to have a lot of problems with your Wii U !

i have had zero issues with mine, so far.

#5 Zinix

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Posted 09 December 2012 - 01:06 PM

Yes, you should send it back.

I have the first two problems with my Wii U, but not the rest.

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#6 SDDMN

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Posted 09 December 2012 - 01:13 PM

So far, I've only experienced the freezing, and that happened last night.

It's probably a good idea to send the console back and see if you can get another one.

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#7 Crackkat

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Posted 09 December 2012 - 02:11 PM

i recommend you contact nintendo, not your retailer because nintendo can move your NNID over to the new system which the retailer probably can't
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#8 SDDMN

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Posted 09 December 2012 - 03:54 PM

The only issue I had so far is the freezing, and that happened last night.

I'd contact Nintendo and have them give me a new console.

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#9 Alex Atkin UK

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Posted 09 December 2012 - 06:43 PM

My GamePad also only reaches a short distance, but I can't really test it 6ft line of sight as the room isn't big enough. I know my 5Ghz WiFi also doesn't work properly in other rooms, so it makes sense the Wii U GamePad using the identical technology has the same limitation.

When you say loud disc loading, what exactly do you mean? Loud spinning noise (its fairly loud, especially compared to no disc) or loud seeking noise?

I would say mine is louder than an Xbox 360 S, but I do not really notice the disc loading - just the spinning.

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#10 scotty79

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Posted 10 December 2012 - 07:21 AM

Hi to all who posted I returned the machine to hmv after talking to Nintendo support who told me that these issues had been seen rarely in the premium wiiu
.advised me to return to retailer or them.hmv had no zombiu bundle so I got a premium with nintendoland and a seperate pro controller and copy of zombiu
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#11 DrSlump

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Posted 10 December 2012 - 03:30 PM

I guys i got a pretty loud fan that produce a buzzing sound during cold start only:


#12 SoldMyWiiUAndLeftTheForums

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Posted 11 December 2012 - 02:25 AM

I've had zero issues issues with my Wii U but people who have had issues have not really had that many from what I've seen, take it backe, definatly defective, sorry dude.

#13 scotty79

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Posted 11 December 2012 - 02:48 AM

A footnote to anyone returning the Wii u,remember to factory reset to unlink nnid then you can use it on another console
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#14 LordWiiU

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Posted 12 December 2012 - 01:02 AM

The disc loading sometimes sounds like "tac tac tac". Is it normal ?

#15 Nollog

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Posted 14 December 2012 - 07:51 AM

My gamepad done broke. :(
NoUK say it'll cost £83 to repair.

I left it on its stand all night, and somehow it got cracked.

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Edited by Nollog, 14 December 2012 - 08:22 AM.

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#16 cannonshane

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Posted 14 December 2012 - 10:24 PM

The disc loading sometimes sounds like "tac tac tac". Is it normal ?


I believe that is normal for some games as i have seen it in heaps of video's. It shouldn't do it constantly though.

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#17 blu gamepad

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Posted 16 December 2012 - 12:08 PM

Is there a percentage ratio to the type of Wii U's being broken (like, is it happening to more black models than white models)? Or does it simply not matter which one?


I'm also asking since there is a 50/50 chance I may be getting one.

#18 angelo07stang

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Posted 16 December 2012 - 12:23 PM

My gamepad done broke. :(
NoUK say it'll cost £83 to repair.

I left it on its stand all night, and somehow it got cracked.

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It had to fall over theres no way that would crack just sitting on the charge stand was it charging when you noticed it crack maybee got to hot or if you have younger brother maybbe he broke it and just put it back lol but theres no way in hell that the screen would crack just sitting on its own

Edited by angelo07stang, 16 December 2012 - 12:24 PM.

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#19 Plutonas

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Posted 16 December 2012 - 01:58 PM

My gamepad done broke. :(
NoUK say it'll cost £83 to repair.

I left it on its stand all night, and somehow it got cracked.

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this cannot happen on its own... maybe because of extreme heat? or someone did. The gamepad turns into a nightmare... It needs a case that protects the screen, when we dont use...

Edited by Orion, 16 December 2012 - 01:59 PM.





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