9 replies to this topic

[linners84]

So, I opened my Wii U tonight. (Was only supposed to get it for Christmas, LOL!) I've tried a couple times to update.. it will download for 10 minutes.. then I get an error code about the server or something. Ugh! Error code 108-0065. Is this normal? Servers overloaded?

[SDDMN]

Here's what I got when I looked up the error at Nintendo support.

Situation:

• The update stopped and the error message "Unable to connect to server was received."
• The update timed out.

What to do:

• Try the update again.
  
  After starting the update again, the download will continue where it left off. [How to]
• Power cycle your modem and router
  
  If your modem or router is not responsive, power cycling these devices may resolve issues related to downloads timing out. [How to]
• Check for wireless interference.
  
  Wireless interference may result in your Wii U timing out during the update.
  Ensure no wireless devices are close to your Wii U or wireless router. If any are, move them away from your Wii U and wireless router.
  Changing your router's wireless channel to 1 or 11 may also improve your wireless signal strength. [How to]
• Enter an alternate DNS into your Wii U console's settings.
  
  
  Using an alternate DNS may improve your ability to complete the Wii U system update. [How to]

Still Not Resolved:

• If the issue persists, please contact us at 1-800-255-3700. Specially trained representatives will be available to assist you, 6:00am - 7:00pm (PST), seven days a week.

Hope this helps you out a bit, if not, then I apologize.

[linners84]

Ugh, I sure hope it's not something router related or whatever. We live in a basement apartment, in a house, where our internet is included in our rent. Which means we don't have access to that stuff. Tried a connection test where I had been sitting, failed. Tried it in another area & it passed. Now trying the update again. It started where it left off fortunately.

[Lord Pickleton]

Servers aren't overloaded, you just weren't able to connect to the servers. If you want more help on this Error I will provide you a link to Nintendo Support on Error Code 108-0065.

Also next time use the section "Wii U Hardware Help"

Darn, ninja'd by SDDMN

[linners84]

Ugh. Error again. Starting again..

Edited by linners84, 09 December 2012 - 06:28 PM.

[Alex Atkin UK]

Could it be that its still not getting a good WiFi signal? Seeing as you already mentioned having to move it around the house to get it to work.

Its a PITA that most of the functionality of the Wii U comes in that first update, or else I would suggest trying a speed test in the web browser.

[linners84]

Finally got it download. After many error codes. Still only took about 50 minutes to download. Not sure how bad that is? Installing now.. 72% done..

Finally all set up. NNID & all. I'm chalking it up to bad wifi strength. May have to ask the people upstairs where they have their router & move the system. We shall see. Never really had a problem before with my other systems or computer.

[SDDMN]

50 minutes is actually pretty good despite the errors. For most, the update took an hour to over 5.

[Gamejunkie]

Finally got it download. After many error codes. Still only took about 50 minutes to download. Not sure how bad that is? Installing now.. 72% done..
Finally all set up. NNID & all. I'm chalking it up to bad wifi strength. May have to ask the people upstairs where they have their router & move the system. We shall see. Never really had a problem before with my other systems or computer.

50 minutes is normal. It took me approximately 43 minutes to download and 17 minutes to install and I have pretty fast Internet connection as well as a good Wi-Fi connection.

[the world ends with me]

the fact that downloads pick up right where they left off is a lifesaver.