NDobo

Im really hoping someone can help me.

I first purchased the lego marvel super heroes game in 2014 for a present, everything was fine my boys loved the game, then earlier this year I was getting error code for disk is dirty, I took the disk to the game shop for them to clean, then game froze on the marvel shield logo just after opening animations.

Fearing disk was faulty, I brought a brand new copy of the game yesterday, when I tried to load it this morning, the same problem occurs.  The game freezes on the marvel shield logo just after opening animations.

All other Wii U games work, I have also deleted the saved data for this game.

Please help - my 9 year old & 4 year old are looking at me to fix this problem & I am now clueless

Nicola