Well, different experience using another broadband supplier (sky). WiFi connected automatically rather than requiring manual entry AND the update worked first time. Why have Virgin Media got problems? So glad that's over. Just hope future updates don't have the same issues! Good luck all!
Strangely enough I'm with virgin media. It connects to the internet and generally dowloads the data. Just crashes during the update. Getting tired of waiting for downloads just to see if it works this time! Goos job I have unlimited data allowance on my broadband.
I have exactly the same problem. There doesn't seem to be much reference to this particular issue anywhere though. Attempted it about 10 times since getting the console. Raise a support call with Nintendo but had no response. The fact the the download completes but the update fails leads me to believe that the issue isn't their servers or my network. My WiiU is current next to my router, trying to update again. Anyone resolved their problem?