tsinc80697

Hi,

I got my new Wii U today and I'm having issues with the Gamepad syncing. I connected everything up and turned the Wii U and Gamepad on, pressed sync on both devices then input the 4 symbols. The Gamepad synced fine and I went through setting the date, time and wifi network. The Gamepad then displayed a message saying it had lost connection to the Wii U even though I hadn't moved during the whole setup process.

I tried moving closer to the Wii U and still nothing so I did as the message said and turned off the Wii U and Gamepad. When I turned the console back on the Wii U loads and goes to the "New User" screen whilst the Gamepad still displays the same message about not being able to connect to the Wii U.

Is there any way of resetting the sync between the console and Gamepad? I've tried taking the battery out of the Gamepad, unplugging everything and leaving for 30 minutes. But it still just displays the same message and when I press the sync buttons nothing happens. I can still turn the console on via the Gamepad so it is still synced to some level, just won't do anything else!

TL;DR: Gamepad synced, lost connection now won't reconnect.


Any ideas much appreciated as i don't fancy having to send it back after a few hours!

Thanks