Thanks for sharing your comments with us. I'm sorry to hear that you have been experiencing issues with the new Wii U console. While we don't have any information about why certain formats were chosen regarding surround sound capabilities, I'll make sure that what you said about this will be forwarded. That way, your feedback will be heard. While I can't guarantee that we'll make the type of changes you suggested, we do take all feedback into consideration.
You can be sure that Nintendo is constantly at work developing new and exciting product and game ideas. Keep checking our website's "What's New" section (http://www.nintendo.com/whatsnew) for the latest information and announcements.
Sincerely,
X
Nintendo of America Inc.
I strongly urge all who are affected to do the same using contact us from the main Nintendo website. Thank You
Edited by wthnintendo, 04 December 2012 - 02:32 PM.