who said pc is only microsoft.. it is also Lynux and Hackidosh...
Also windows xp and 7 are very stable... nobody complaints.
You were clearly not speaking of Linux in your comments... let's be honest here.
And you focus on their OS only as well. Earlier you were talking hardware components and customer service.
#1 Customer service in 2009:
http://bits.blogs.nytimes.com/2009/04/17/apple-tops-pc-customer-service-rankings/
#3 in 2010:
http://www.macrumors.com/2010/02/22/apple-ranks-third-in-businessweek-customer-service-rankings/
#1 in 2011:
http://www.focus.com/fyi/10-best-and-10-worst-companies-customer-service/
Apple customer satisfaction in 2011 was the best in the industry as well:
http://www.zdnet.com/blog/hardware/apple-tops-customer-satisfaction-index-once-again/14890
Your comments are simply wrong at best.
There are some source links listed for you to be educated by.
And windows XP is too old to be in the discussion it was a good OS. No one is saying not. But OS X was better.
Windows 7 is the best OS MS has ever made. Again... OS X (with Unix at its core of course) is better.
Indeed, less people complain about MS OS now. but no one really is a fan either. compare that will people who have experienced apple products and it's a whole different ball game. Apple takes "users" and turns them into "fans."
And now we have the Microsoft Frankenstei... uh... "Surface" (wasn't that the name of the Casino Table they were trying to sell a few years ago?) which is a wannabe iPad, but less focused and doesn't even really compete with the Android tablets, much less Apple. It's more like a notebook that doesn't excel at being a notebook. And if it's more of a tablet, well, it doesn't excel at being a tablet. that is Microsoft for you and that is why they are not looked upon so favorably outside of Xbox 360 (which they actually did remarkably well on).
One good thing MS did though, was to copy Apples Smart cover and add keyboard keys. They may not have done anything special with the tablet itself. But they definitely created a great accessory.