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Request: Chatbox Rules Specifics

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#1 Noonabites

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Posted 27 November 2012 - 04:13 AM

A few weeks ago, a couple of members were banned from the chatbox for abusing the filter (I'm assuming by repeating a word that isn't filtered due to multiple meanings in various countries, or bypassing it, I forget which it is). This is an offense, and that much I'll agree too. It's the ensuing punishment that left me questioning the rules.

I searched for an exact code of conduct, and the only one we have is pretty vague.

http://thewiiu.com/forum-7/announcement-4-wii-u-forums-ruleset/

The punishment for these first time offenders was a ban that lasted couple of weeks in which afterward they would remind the appropriate staff to unban them.

My complaint is this: This seems to harsh for first time offenders and also seems a little lazy on the staff persons fault (due to the offender having to remind them after a certain amount of time).

Regardless of whether or not staff intends on keeping this, rules that are less vague would still be a reasonable request. Less vague meaning, for example, an exact definition of what is allowed for cursing or swearing (some not so international profane words are not filtered)... or if bypassing the filter is even a punishable offense. Or ban times for chatbox offenses (offenses which aren't even mentioned).

I just want a general idea so I know personally what to be careful, being a pretty hefty chatbox user.

Thanks in advance ^^

#2 Nollog

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Posted 27 November 2012 - 05:12 AM

The forum rules apply there and the bans are at the complete discretion of the staff.

Usually the bans are permanent, but if you're their friends, you'll be unbanned within a day.
Feld0 feels the chat is an additional optional extra, and doesn't feel it warrants any special treatment or different rulesets, as it's just there because it can be there.

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#3 AMAC

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Posted 27 November 2012 - 06:56 AM

One of the problems with chat bans is that the ACP doesn't offer me a way to set a certain length to a user's chat ban. Therefore, if I only want to set a temporary ban, I'll need to lift it myself. If I ever ask a member to remind me to lift their ban, it's because I have a lot of other stuff to do, so there is a risk of me forgetting about it if they don't let me know.

As for the rules being harsh on first time offenders, the main issue with the chat is that it's hard for us to moderate as there is often no moderator in there. While dealing with rule-breaking on the forum is quite simple, with the chat, the simplest way to deal with any serious offences is to ban the user from using the chat. In addition to this, before users enter the chat, they agree to the rules, so there isn't any excuse for breaking these rules.

The punishments that are given put for conduct in the chat depend on how serious the rule-breaking was. If you simply made one inappropriate comment, you would most likely get a warning. If you repeatedly break rules you would most likely be banned. These bans are sometimes lifted, although from my experience, users who have been banned often break the rules again and end up being banned within a week. Therefore, unless I specify that your ban will be a certain length, it will be probably be permanent.

I hope that's cleared up how we deal with rule-breaking in the chat.

#4 Mitch

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Posted 27 November 2012 - 08:43 AM

We should only have to follow the rules when Feld0 is around

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#5 SoldMyWiiUAndLeftTheForums

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Posted 27 November 2012 - 09:17 AM

I'm a good boy, I never swear :D jk

#6 Alex Wolfers

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Posted 27 November 2012 - 10:10 AM

I agree Noonabites. The punishment system has gotten way out of control. I know the admins got a job but these banhammers are crazy.

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#7 Xiombarg

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Posted 27 November 2012 - 01:24 PM

It's difficult to warn members who break the rules because it usually happens when a mod or admin isn't in the chat. While I do agree that the punishment is a little harsh, I can't really think of another option.
Usually, the chat moderation falls under the admins as they have access to the ACP and chat logs. The moderators only have the ability to ban and kick while in chat at that time.

As for the offenses, we only know if someone breaks the rules if another member reports it.
"Moderators and administrators do not normally read the logs unless they receive a user complaint that requires them to; e.g.: a user reports that someone was trolling and swearing in the chat while no moderators were present. If you see anyone misbehaving in the chat in any way, do not hesitate to let a moderator know."
When you're in the chat, your audience usually isn't the mods and admins, but the regular members. If they feel you broke the rules and they report it, your fate is pretty much sealed if there's evidence in the chat logs.

#8 Nollog

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Posted 27 November 2012 - 01:37 PM

It's difficult to warn members who break the rules because it usually happens when a mod or admin isn't in the chat. While I do agree that the punishment is a little harsh, I can't really think of another option.
Usually, the chat moderation falls under the admins as they have access to the ACP and chat logs. The moderators only have the ability to ban and kick while in chat at that time.

As for the offenses, we only know if someone breaks the rules if another member reports it.
"Moderators and administrators do not normally read the logs unless they receive a user complaint that requires them to; e.g.: a user reports that someone was trolling and swearing in the chat while no moderators were present. If you see anyone misbehaving in the chat in any way, do not hesitate to let a moderator know."
When you're in the chat, your audience usually isn't the mods and admins, but the regular members. If they feel you broke the rules and they report it, your fate is pretty much sealed if there's evidence in the chat logs.

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#9 HaoSenVastForest

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Posted 27 November 2012 - 01:46 PM

What I want is some more specific rules because they are kinda vague and so we don't have many guidelines to follow is what I think allot of people are asking. Not about the punishments but the rules themselves. I think they need to be a little more specific.

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#10 Guy Fieri

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Posted 27 November 2012 - 01:54 PM

What I want is some more specific rules because they are kinda vague and so we don't have many guidelines to follow is what I think allot of people are asking. Not about the punishments but the rules themselves. I think they need to be a little more specific.


I'm pretty clear on chat rules, no swearing, and no offense content or rude remarks. Unless there's more I don't know about, but I'm pretty sure what I just said is the general idea.

#11 Nollog

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Posted 27 November 2012 - 02:14 PM

What I want is some more specific rules because they are kinda vague and so we don't have many guidelines to follow is what I think allot of people are asking. Not about the punishments but the rules themselves. I think they need to be a little more specific.


Always make meaningful chat messages. If you don't have anything to add to a discussion, don't send a message like "I don't know what to say" or something just to get attention. Your message will only get deleted. We'd like to avoid enforcing a specific word or character limit, if possible. This rule also acts against conversation necromancy - do not bring up an old topic of conversation if it has become irrelevant (e.g.: a conversation speculating about Blu-ray playback after it has been confirmed not to be a feature of the Wii U), and especially if you've got nothing to add to it (e.g.: you're only talking to say "the thing doesn't play Blu-ray's," or something along the lines of that).


Always be respectful of others and their opinions. No personal attacks, hateful/racist comments, flame wars, etc. It won't be tolerated. Emotional debates are fine, but hating someone just because they think the PSP is better than the DS is simply irrational.


No swearing. Minor curse words like "crap" and "hell" are fine, but the S-word and F-bomb are strictly taboo. Appropriate substitutes like "snit" and "funk" may be used freely, though. If you swear, don't be surprised if your words are replaced with embarrassing things like unicorns or rainbows.


Please write your messages in understandable English. You don't need to be perfect, and I won't even enforce capitalization; but basic punctuation and diction are a must. We want to keep the chat as readable as possible so you don't need to waste time deciphering aposttahtluksliektis.


Don't advertise your website on this site outside of your signature and the designated URL field on your profile. Status updates, chat messages, and forum threads/posts made to promote your site will be removed unless you have received express permission from the administration to advertise your site here.


Keep it appropriate. This means no posting pornographic or fetishistic images or content; no racism, sexism, or otherwise derogatory behaviour towards ethnic groups or other members - you get the gist of it. This isn't 4chan, after all.


Only one account per person! If you wish to change your username, you can do so from your user CP. Members caught with or suspected of having multiple accounts may have all but one of their accounts deleted or merged. We use the IP address logs to determine whether you have more than one account, so if another member of your household signs up, please do us a favour and send the moderation team a message about it.


No bashing, insulting, or otherwise pointlessly slandering Nintendo or their competitors. We're a community of respectful Nintendo fans. If you're here only to talk trash, don't even bother joining. That said, blind fanboyism (be it of Nintendo or any other company) will not be tolerated, either - if you've got something negative to say about any of the big three, it's fine to do so as long as it's phrased constructively and you know what you're talking about.


Discussion of piracy and ways to obtain, create, or play ROM's/ISO's is strictly forbidden.

Them's the rules.

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#12 HaoSenVastForest

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Posted 27 November 2012 - 02:19 PM

Always make meaningful chat messages. If you don't have anything to add to a discussion, don't send a message like "I don't know what to say" or something just to get attention. Your message will only get deleted. We'd like to avoid enforcing a specific word or character limit, if possible. This rule also acts against conversation necromancy - do not bring up an old topic of conversation if it has become irrelevant (e.g.: a conversation speculating about Blu-ray playback after it has been confirmed not to be a feature of the Wii U), and especially if you've got nothing to add to it (e.g.: you're only talking to say "the thing doesn't play Blu-ray's," or something along the lines of that).


Always be respectful of others and their opinions. No personal attacks, hateful/racist comments, flame wars, etc. It won't be tolerated. Emotional debates are fine, but hating someone just because they think the PSP is better than the DS is simply irrational.


No swearing. Minor curse words like "crap" and "hell" are fine, but the S-word and F-bomb are strictly taboo. Appropriate substitutes like "snit" and "funk" may be used freely, though. If you swear, don't be surprised if your words are replaced with embarrassing things like unicorns or rainbows.


Please write your messages in understandable English. You don't need to be perfect, and I won't even enforce capitalization; but basic punctuation and diction are a must. We want to keep the chat as readable as possible so you don't need to waste time deciphering aposttahtluksliektis.


Don't advertise your website on this site outside of your signature and the designated URL field on your profile. Status updates, chat messages, and forum threads/posts made to promote your site will be removed unless you have received express permission from the administration to advertise your site here.


Keep it appropriate. This means no posting pornographic or fetishistic images or content; no racism, sexism, or otherwise derogatory behaviour towards ethnic groups or other members - you get the gist of it. This isn't 4chan, after all.


Only one account per person! If you wish to change your username, you can do so from your user CP. Members caught with or suspected of having multiple accounts may have all but one of their accounts deleted or merged. We use the IP address logs to determine whether you have more than one account, so if another member of your household signs up, please do us a favour and send the moderation team a message about it.


No bashing, insulting, or otherwise pointlessly slandering Nintendo or their competitors. We're a community of respectful Nintendo fans. If you're here only to talk trash, don't even bother joining. That said, blind fanboyism (be it of Nintendo or any other company) will not be tolerated, either - if you've got something negative to say about any of the big three, it's fine to do so as long as it's phrased constructively and you know what you're talking about.


Discussion of piracy and ways to obtain, create, or play ROM's/ISO's is strictly forbidden.

Them's the rules.

THAT IS WHAT I WANTED anyways how does a guy get 2,000 posts?

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#13 Noonabites

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Posted 27 November 2012 - 02:28 PM

THAT IS WHAT I WANTED anyways how does a guy get 2,000 posts?


I posted a link to the official site rules in the starting post. Also, a link to the rules can be found at the right hand corner of every page titled "Board Rules".

And you post 2,000 posts to get 2,000 posts.

Words you stated were here.

Words you stated were here.


Thank you both for your replies. I understand the idea and limitations. I thank you both for clearing this up.

#14 Nollog

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Posted 27 November 2012 - 02:37 PM

THAT IS WHAT I WANTED anyways how does a guy get 2,000 posts?

Spam as much as possible in every thread you see.

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#15 neverwinteru

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Posted 27 November 2012 - 03:47 PM

maybe there should just be a moderator specifically for the chatroom.

#16 Mitch

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Posted 27 November 2012 - 03:49 PM

maybe there should just be a moderator specifically for the chatroom.


No no no thats no fun.... thatd be like if there was a police man in every car... you could never ever speed... the fun part of speeding is theres a chance you'll get caught

#17 neverwinteru

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Posted 27 November 2012 - 03:58 PM

No no no thats no fun.... thatd be like if there was a police man in every car... you could never ever speed... the fun part of speeding is theres a chance you'll get caught


yeah you have point ,but as with speeding laws if you don't have enough police to enforce them then there will be accidents happening everywhere.

#18 Fiery

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Posted 23 March 2013 - 09:38 PM

So where does the "no spamming when in chat alone" rule come from?

#19 Nollog

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Posted 24 March 2013 - 06:08 AM

So where does the "no spamming when in chat alone" rule come from?

The no spamming rule.

Who cares if nobody is there?

It's stupid. If you want to talk to yourself, why type it?


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#20 Jacob

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Posted 24 March 2013 - 12:59 PM

I'm a good boy, I never swear :D jk

Like so  :rolleyes:


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